About Us

You’re on a journey to health and wellness. And we’re right there with you.

Established in PWD Islamabad

Integrated healthcare model: Clinics, Laboratory & Pharmacy

How you feel affects every single day of your life, which is why you work so hard to get well and stay well. No matter your journey, we’re here to support, guide, and inspire you.

We cut through the confusion with straightforward, expert-reviewed, person-first experiences — all designed to help you make the best decisions for yourself and the people you love.

We want to help you own your well-being.

Healthline covers all facets of physical and mental health openly and objectively because we’re here for the whole person — for your whole life. And because people come to us with unique challenges, we listen closely and put empathy first across our organization. In everything from our personal perspectives to our commitment to inclusivity, you’ll see that we feel with you.

Thanks,

The One Medical Team

Our Core Values

Integrity & Honesty

Our actions are guided by our highly ethical standards. We never forget that patients and doctors depend on the accuracy of our results

Excellence in Services

We will provide exceptional quality services to our clients

Compassion

Our approach will be driven by understanding and caring for the needs and difficulties of our patients

Respect

We will grow a workplace where respect and equity are an integral part of our culture

Responsibility & Accountability

We take ownership of each situation to the best of our ability and performance

Continuous Improvement

We will analyze our systems, processes and people to constantly improve what we do and how we do it

Why One Medical

One Medical Objective

One Medical delivers advanced, patient-focused diagnostic services with exceptional accuracy, accessibility, affordability, and convenience.

Complete Diagnostic Solutions

One Medical Stands out as the only center in the region offering a comprehensive range of usg and laboratory diagnostics, all conveniently available under one roof.

Extensive Test Range at Competitive Prices

Offering a broad spectrum of diagnostic tests adhering to international standards, One Medical ensures affordability and excellent value for its laboratory services.

Stringent Quality Control

With accreditations from prestigious organizations like PNAC (ISO 15189:2025), NEQAP AFIP, One Medical demonstrates its commitment to maintaining the highest standards of quality.

Rapid Turnaround Times – Quick Reports

Delivering swift results with a focus on expedited reporting for critical tests like HBV & HCV PCR within 24 Hours, supported by reliable cold chain shipping and advanced diagnosis under the expertise team.

Around-the-Clock Availability

One Medical guarantees continuous service, operating 24/7 throughout the year, ensuring access to laboratory services anytime.

Innovative Medical Technology

One Medical leads in advanced Genetics diagnostic techniques, featuring the latest in Real Time PCR for Thalassaemia, and more, supporting comprehensive diagnostic evaluations.

Supporting Medical Infrastructure

As a key diagnostic provider, One Medical backs private and public health facilities, enhancing the healthcare ecosystem across various institutions.

Advanced IT and Uninterrupted Power Systems

We ensure seamless, uninterrupted operations through advanced IT systems, instant notifications, integrated feedback management, and reliable power backup.

Mission & Vision

Quality Policy

One Medical is dedicated to fulfilling its commitment to patients and stakeholders by delivering prompt, precise, and cost-effective diagnostic services for timely and accurate diagnoses, supported by state-of-the-art technology.

Our approach includes:

  • Striving to achieve and surpass customer expectations.
  • Ensuring compliance with all legal, regulatory, international (ISO), and other relevant standards.
  • Promoting a safe, ethical, and supportive work environment.
  • Guaranteeing the quality and reliability of products and services from external providers.
  • Establishing clear quality objectives, monitoring outcomes, and continuously enhancing service quality.
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